Privacy Policy

1. Information We Collect

We may collect your name, email address, account and profile details, quiz/flashcard activity and results, resume content you create in the resume builder, business assignment and candidate data (for business accounts), and payment-related references.

2. How We Use Data

We use your data to manage your account, deliver flashcards/quizzes/resume tools and business assignments, send OTP/transactional communication, provide support, and improve the learning experience.

3. Exam Proctoring, Camera & Microphone Data

Some business assignments/assessments have proctoring enabled by the organization that created them. If you take one of these:

What we collect: periodic webcam snapshots (at random, unannounced intervals) and detection of sustained loud audio from your microphone, taken only while the timed attempt is in progress; your IP address and browser/device information captured when you start the attempt; and a log of certain in-browser activity (such as switching tabs or exiting fullscreen) flagged during the attempt.

Why: to help the assigning organization verify your identity and detect a second person or other suspicious activity during a proctored assessment, and to deter and record academic-integrity violations.

Legal basis: your explicit, informed consent, given via a checkbox before camera/microphone access is requested, which we record with a timestamp. You may decline by not proceeding past the consent screen — this ends only your ability to take that specific proctored attempt.

Who can see it: the organization that created the assignment (for review of that attempt only) and IntQues staff for support/legal purposes. We do not use these snapshots for automated facial recognition or identity-matching, and we do not sell or share them with anyone else.

Storage & retention: snapshots are stored with our image-hosting service provider and are permanently deleted no later than 14 days after your attempt as part of an automated process; the IP/device and activity-log data is retained with the attempt record for as long as the assignment result is kept. You may request earlier deletion of your snapshots through the support channels below.

International transfer: our image-hosting service provider may store data on servers located outside India. Where this applies, we take reasonable steps to require the provider to protect your data.

Minors: a proctored assessment should only be taken by someone 18 or older, or with the permission of a parent/guardian. If you believe a child has been proctored without appropriate consent, please contact us immediately using the details below so we can review and, where appropriate, delete the data.

4. AI Mock Interviews

What we collect: the text transcript of your interview (each question and your answer), the scores and written feedback generated for it, and the settings you chose (role, experience level and length). If you answer by voice, your browser converts speech to text; IntQues receives and keeps only the text, never audio. Note that some browsers use their vendor’s online speech service to do this.

Personalisation (optional): if you choose “Ask about my resume”, a summary of the resume you built on IntQues is used to tailor the questions. Contact details, links and your photo are never included. If you choose “Focus on my weak spots”, topics where your quiz accuracy is low or that past interviews flagged are used.

AI service providers: to run the interview and score it, the transcript and any personalisation above are sent to a third-party AI model provider that processes it on our behalf. Their servers may be located outside India.

Who can see your interviews: you. If a college, training institute or employer adds you to a batch or assigns you an interview on IntQues, that organisation can see your practice activity (such as quiz accuracy, recent activity and resume status) and your interview scores and reports, including the transcript. An organisation that assigned you an interview sees that interview; it does not see interviews another organisation assigned to you. Assigned interviews that are proctored also take camera photos as described in Section 3.

Retention: interviews are kept with your account and deleted when you delete your account, except that an organisation keeps the score of an interview it assigned to you.

5. Data Sharing

We do not sell personal data. Limited data may be shared with service providers (for example, email/SMS/payment, image-hosting and AI model providers — see Sections 3 and 4) strictly for service delivery.

6. Data Security

We use reasonable technical and operational controls to protect your data. No method of internet transmission is fully risk-free.

7. Your Rights

You may request correction of profile details (such as first and last name), ask questions about your stored information, request early deletion of proctoring snapshots (see Section 3), delete your account and its data from My Account, and withdraw consent to future data collection at any time (for proctoring, by declining to start or continue a proctored attempt). Withdrawing consent does not affect data already lawfully collected before withdrawal.

8. Contact

For privacy-related queries, including proctoring data requests, contact us through the support channels listed on our website footer.